Epic Business Intel LLC
Effective Date: 01-01-2025

Epic Business Intel LLC (“Epic Business Intel,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle personal information, including information related to text messaging communications.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, company name, and other information you voluntarily provide through our website, forms, or direct communication.

Business Information: Information related to your business operations, analytics needs, or service inquiries.

Communication Data: Records of communications between you and Epic Business Intel, including emails and text messages where applicable.

Technical Information: IP address, browser type, device information, and usage data collected via cookies or similar technologies.

2. How We Use Your Information

We use collected information solely for legitimate business purposes, including:

Providing and improving our services

Responding to inquiries and customer support requests

Delivering operational, informational, or service-related communications

Sending text messages only where you have explicitly opted in

Complying with legal and regulatory obligations

3. Text Messaging & A2P Compliance

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

Epic Business Intel LLC does not sell, rent, or trade personal information.

We may share information only in the following limited circumstances:

With trusted service providers who assist in operating our business (e.g., hosting or analytics), under strict confidentiality agreements

When required by law, regulation, or legal process

To protect the rights, property, or safety of Epic Business Intel LLC or others

Mobile phone numbers, SMS consent, opt-in data, and messaging history are never shared with third parties or affiliates.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to improve website functionality and user experience. You may disable cookies through your browser settings, though some features may not function properly.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data

Request correction or deletion of your data

Withdraw consent for communications, including SMS

Opt out of non-essential data collection

Requests can be submitted using the contact information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Epic Business Intel LLC
Email: [email protected]
Website: https://www.epicbizintel.com/